Program Manager
Company Name:
SEA GROUP, INC
The SEA Group Team is currently searching for a Program Manager who will be responsible for overall program management for a large, multi-year program of projects to implement a new Billing and Policy Administration system. This includes facilitating the creation of the program priorities, release schedule and rollout schedule, ensuring the program is aligned to meet program objectives, managing the program budget and CBA, organizing and leading communications with steering groups and stakeholders, coordinating organization-wide change management, establishing the operational process structure for the program, establishing program-wide project management standards, managing the overall program architecture, and establishing program metrics. Program level staff are direct reports of this position.
Location: Bloomington, IL; Minneapolis, MN or Atlanta, GA
Capabilities/Skills/Success Factors:
At least 5 years success as a Program Mgr - Knows/applies best practices and possesses good understanding of insurance and financial services operations
Education/skills acquired from college-level courses, formal information technology and insurance education certifications such as PMP, CISR, CPCU, CPPA, etc.
Create an environment which encourages people to think, behave, take action, control work and make decisions autonomously to attain clear goals
Take personal responsibility for making tough decisions, meeting commitments and ensuring expected results are achieved
Foster the highest level of commitment among the team through transparent communication about business challenges, successes and results
Relationship manager mindset - collaborate with business and/or ITS partners/build effective working relationships, assess needs and identify innovative ways to apply system changes and technology for competitive advantage
Manage/develop/coach staff by setting specific measurable objectives related to corporate vision and strategies, supporting and communicating objectives to employees, and monitoring employee progress and providing feedback on an ongoing basis
Meet business and ITS objectives - projects completed on time, within budget and with high quality
Understands app dev, hardware platforms, operating systems, technical services, security, etc.
Proven leadership in defining, developing, and supporting technical infrastructures and/or business applications
Communication, interpersonal and collaboration skills to work effectively with various and diverse internal personnel and external contacts
Strong organization and planning skills; and effectiveness in working through conflict and ambiguity to meet the needs of business partners and customers
Demonstrates continuous learning habits, especially the ability to learn and apply new technologies, architectures and methodologies, ability to communicate effectively and explain technical concepts and present content to all levels of personnel including executives,
Ability to plan/conduct meetings and make oral and written presentations, and effective time/workload management skills
Ability to understand strategy and translate it into road map and initiatives; ability to forecast resource needs and release plans to feed the development life cycle;
Ability to comprehend and shape data into meaningful metrics; and ability to broker resolution to organizational disagreement and challenges
Exhibits excellent critical thinking and analysis skills with the ability to define value, service and efficiency; ability to lead, facilitate and build teams, and establish a high level of staff accountability
Champions the improvement effort, gets positive results
Uses structure to manage not control - Uses supportive management style with open/direct communicationEstimated Salary: $20 to $28 per hour based on qualifications.
SEA GROUP, INC
The SEA Group Team is currently searching for a Program Manager who will be responsible for overall program management for a large, multi-year program of projects to implement a new Billing and Policy Administration system. This includes facilitating the creation of the program priorities, release schedule and rollout schedule, ensuring the program is aligned to meet program objectives, managing the program budget and CBA, organizing and leading communications with steering groups and stakeholders, coordinating organization-wide change management, establishing the operational process structure for the program, establishing program-wide project management standards, managing the overall program architecture, and establishing program metrics. Program level staff are direct reports of this position.
Location: Bloomington, IL; Minneapolis, MN or Atlanta, GA
Capabilities/Skills/Success Factors:
At least 5 years success as a Program Mgr - Knows/applies best practices and possesses good understanding of insurance and financial services operations
Education/skills acquired from college-level courses, formal information technology and insurance education certifications such as PMP, CISR, CPCU, CPPA, etc.
Create an environment which encourages people to think, behave, take action, control work and make decisions autonomously to attain clear goals
Take personal responsibility for making tough decisions, meeting commitments and ensuring expected results are achieved
Foster the highest level of commitment among the team through transparent communication about business challenges, successes and results
Relationship manager mindset - collaborate with business and/or ITS partners/build effective working relationships, assess needs and identify innovative ways to apply system changes and technology for competitive advantage
Manage/develop/coach staff by setting specific measurable objectives related to corporate vision and strategies, supporting and communicating objectives to employees, and monitoring employee progress and providing feedback on an ongoing basis
Meet business and ITS objectives - projects completed on time, within budget and with high quality
Understands app dev, hardware platforms, operating systems, technical services, security, etc.
Proven leadership in defining, developing, and supporting technical infrastructures and/or business applications
Communication, interpersonal and collaboration skills to work effectively with various and diverse internal personnel and external contacts
Strong organization and planning skills; and effectiveness in working through conflict and ambiguity to meet the needs of business partners and customers
Demonstrates continuous learning habits, especially the ability to learn and apply new technologies, architectures and methodologies, ability to communicate effectively and explain technical concepts and present content to all levels of personnel including executives,
Ability to plan/conduct meetings and make oral and written presentations, and effective time/workload management skills
Ability to understand strategy and translate it into road map and initiatives; ability to forecast resource needs and release plans to feed the development life cycle;
Ability to comprehend and shape data into meaningful metrics; and ability to broker resolution to organizational disagreement and challenges
Exhibits excellent critical thinking and analysis skills with the ability to define value, service and efficiency; ability to lead, facilitate and build teams, and establish a high level of staff accountability
Champions the improvement effort, gets positive results
Uses structure to manage not control - Uses supportive management style with open/direct communicationEstimated Salary: $20 to $28 per hour based on qualifications.
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