Director of Operations

Company Name:
Koch Davis
The primary purpose of this position is to lead the representatives of the Service Center Operations Management team to the desired success, operational and quality proficiency metrics. The most successful candidate for the Director of Operations position will be required to manage Customer Service Manager, Operations Manager, Logistics Supervisor and Operations Supervisor. Typically, this role covers the following functions:
- Support marketing and sales initiatives.
- Monitor and analyze operational and expense metrics, for performance and planning.
- Find, hire, fire and coach management personnel.
- Manages performance planning and management.
- Serves as an expert regarding all the issues related to the operational management.
- Budgets by productivity metrics and hours.
Requirement
The Director of Operations position requirements to meet:
- Competitive initiative and urgency.
- Bachelor's Degree in the following areas - Operations, Business Management.
- Proven organizational skills.
- Leadership skills.
- Solid understanding of P&L and the basic aspects of people development.
- Proven record of ethical business decision and integrity.
- 10 + years of professional experience in a position of an operations leadership.
- Customer care service experience and attention to details.
- Ability to travel within the region 30% of time.
Education
Bachelor's Degree in the following areas - Operations, Business Management
Client
For more than seventy years, people all over the United States of America have successfully relied on our company - the number one propane provider in the country. In our everyday activities we exert every effort in order to satisfy the basic propane needs for your business, home and agricultural segment. During all the years of our professional experience, we have prided ourselves on being not only the industry leader, but the best neighbor for over one million clients we provide help for nationwide.

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