Data Analyst (Open to REMOTE) Customer Service & Call Center - Springfield, IL at Geebo

Data Analyst (Open to REMOTE)

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague.
A career at Sedgwick means experiencing our culture of caring.
It means having flexibility and time for all the things that are important to you.
Its an opportunity to do something meaningful, each and every day.
Its having support for your mental, physical, financial and professional needs.
It means sharpening your skills and growing your career.
And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve.
If you are someone who is driven to make a difference, who enjoys a challenge and above all, if youre someone who cares, theres a place for you here.
Join us and contribute to Sedgwick being a great place to work.
Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Data Analyst (Open to REMOTE) PRIMARY PURPOSE OF THE ROLE:
To create comprehensive reporting and analysis of statistical data; to monitor data for processing and procedures issues; and to support performance initiative by providing technical support and training to colleagues.
ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.
ESSENTIAL RESPONSIBLITIES MAY INCLUDE
Compiles data; prepares and distributes reports; and analyzes results.

Assists in efficient and effective program management; identifies poor work quality and cost effectiveness trends; and works with appropriate staff in analyzing and compiling data from technical reviews, as applicable.

Provides training and coaching on processing and procedures issues.

Provides analysis and reporting of trends.

Ensures data integrity; develops and produces reports utilized in measuring data accuracy.

May assist in the completion of appropriate client set-up and maintenance (parameter) forms.

Extracts data and analyzes information based on plan and jurisdictional requirements.

Gathers and prepares statistical data for reporting; makes recommendations to management for training needs.

May analyze data for cause and effect ratios, return-to-work and accommodations trending, disability durations, injury by job type analysis, disability diagnosis trending, etc.

Presents results to client and/or management.
QUALIFICATIONS
Six (6) years of related experience or equivalent combination of education and experience required.
TAKING CARE OF YOU
Career development and promotional growth opportunities
A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more Work environment requirements for entry-level opportunities include Physical:
Computer keyboarding Auditory/visual:
Hearing, vision and talking Mental:
Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.
You may be just the right candidate for this or other roles.
Taking care of people is at the heart of everything we do.
Caring counts Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions.
Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions.
Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing one where caring counts.
Watch this video to learn more about us.
(https:
//www.
youtube.
com/watch?v=ywxedjBGSfA) Recommended Skills Career Development Data Collection Law Enforcement Maintenance Passionate Program Management Estimated Salary: $20 to $28 per hour based on qualifications.

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